Hotels

The luxury hotel market was worth around $115bn in 2019; this figure is expected to more than double to $238bn by 2027. This extraordinary increase in market capacity, combined with richer guests, means that today's luxury brands will have to adapt to see tomorrow. And when tomorrow comes, we want you to cash in.

How can we help?

To us, a truly top-tier hotel or resort has 4 key characteristics:

Perfect Service - The service is faultless and proactive not reactive. Every request is swiftly dealt with exactly as asked. Staff are never too present or too absent and everything is done joyfully but not saccharinely. Needs are anticipated.
Perfect Facilities - The facilities are new, well-maintained and extensive. Care is taken as to every possible angle: acoustics, lighting, the environment and more.
Perfect Dining - The food is elegant, highly consistent and varied. It also includes both local and global options. Drinks are varied and tailored to the location. Cocktails include a well-made mix of classics and signatures. Any preferences are catered for well.
Perfect Atmosphere - The atmosphere and "vibe" matches that of the brand AND of the resort. This is mirrored in building design, service and every small detail.

We aim to help you to hit perfect in every way.

Who can we help?

We can help any luxury or ultra-luxury hotel brand, whether you are a chain or a lone wolf, with identifying how to maintain and improve your brand, clientele and locations.

As for location, we have been to hotels all over the planet and we would do it 100 times over. One of us loves the warmth but the other is a massive fan of winter; we balance out to loving anywhere.